Priority Healthcare Management

Priority Healthcare Management

PriorityReach™

Priority Healthcare Management takes any concerns regarding the care and services provided very seriously therefore, we have created PriorityReach™.
PriorityReach™ is an easy way to express concerns you may have. Any residents, legal representatives, employees, visitors or family members of any of the facilities that work with Priority Healthcare Management can make an anonymous report regarding an incident in the facility, including abuse, negligence, corporate compliance, privacy (HIPPA) regulations or any situation that the reporter is interested in communicating to.

PriorityReach™ can also be use to praised the work of an employee that has done. We are interested in knowing who those employees are so they can be recognized, for their outstanding effort.
Upon receiving a report, Priority Healthcare Management staff will conduct an investigation, and any necessary actions will be recommended upon the conclusion of our investigation.
You may file a report by using one of the following options:

Calling the PriorityReach™ hotline at (805) 524-3100

Faxing PriorityReach™ at 805 524-7156

Emailing PriorityReach™ at PriorityReach@priority-healthcare.com

Completing the form below

To file a report, please complete the form below. (Items with an * mark are required)

[FrontPage Save Results Component]
PriorityReach™
Report

*Choose Facility where the incident happened:

*Type of Report: Complaint         Praise

*Incident date        (dd/mm/yyyy)   *Approximately at what time?        (hh:mm)AM PM

*Did you witness the incident? Yes   No

*Did it involve a Resident in the Facility? No Yes         If yes, what is the Resident's name?

*Did it involve an Employee? No   Yes     If yes, what is the Employee's name?

Do you know in what department this employee works?

*Please describe the incident: (Please use as much detail as possible)

Were there other witnesses? No Yes      If yes, please provide us with their names:

Is there any other information which would be useful for our investigation? Please explain.

You can make this report anonymously, but as part of our investigation we may need to contact you with questions. We guarantee that you we will do everything possible for your report and/or information to remain in a strict confidentiality. (Please refer to our Privacy policy).

Your name:

The best phone number to contact you at: (xxx-xxx-xxxx) Home Work Cell

What is the best time to contact you? AM         PM

* By checking this box, I hereby certify that all the statements contained in this report are true to the best of my knowledge and belief. This is a true statement, made under the penalty of perjury.

Without the above box checked the report WILL NOT be accepted